Privacy Policy
Last updated: March 2026
Introduction
Flyaix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the App.
Information We Collect
We may collect the following categories of information:
- Information you provide: Account details (e.g., name, email address), travel planning information (such as destinations, travel dates, and preferences), and any other information you choose to provide when using the App or contacting us.
- Device and technical data: Information about your device, system and application software, and peripherals—including device type, operating system, unique device identifiers, and IP address—gathered periodically to facilitate the provision of software updates, product support, and other services related to the App.
- Usage data: Information on how you use the App, including features used, pages viewed, and interactions, to improve our products and services.
- Location data: If you grant permission, we may collect location information to provide location-based services such as nearby hotels, activities, or travel recommendations.
How We Use Your Information
We use your information to: (a) provide, maintain, and improve our AI-powered travel planning services; (b) process transactions and send related information; (c) send you technical notices, updates, and support messages; (d) respond to your comments and questions; (e) monitor and analyze trends, usage, and activities; (f) personalize and improve the App; and (g) comply with applicable laws and protect our rights.
Consent to Use of Data
By using the App, you consent to our collection and use of technical data and related information as described in this Privacy Policy. Where required by law, we will obtain your explicit consent before collecting or using certain categories of data. You may withdraw consent or update your preferences through the App settings or by contacting us.
Sharing and Disclosure
We do not sell your personal data. We may share your information: (a) with service providers under contractual obligations to protect your data; (b) with trusted partners who support the functionality of the App; (c) when required by law; (d) in connection with a merger, sale, or other transfer of assets.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy. You may request deletion of your account and associated data by contacting us.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your data, or to object to certain processing. To exercise these rights, contact us at [email protected].
Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we take steps to ensure adequate protection.
AI-Generated Insights
The App may generate travel suggestions, recommendations, and insights using artificial intelligence. These AI-generated outputs are based on the information you provide and patterns learned from aggregated data. They are intended for informational purposes and may not always be complete, accurate, or tailored to every situation. Users should exercise their own judgment when relying on AI-generated content.
Contact Us
For questions about this Privacy Policy, please contact us at [email protected].
